Shipping Rate Table:

Combined rates are for orders only if paid for in one transaction, within a 5 day time period of purchase of the first item. We will not combine any orders past this time frame. No exceptions.

Please note: The following table does not apply to items marked as clearance items. These items are identified as such in the upper portion in each listing and state that combined shipping is not available.

Faster shipping options are available. You have to request an invoice offering alternate shipping options before sending payment.

Always request a final total before sending payment for multiple items, as we have to adjust your invoice manually. If you pay for an item seperately, we will ship it seperately and we are no longer able to apply a combined shipping rate.

ITALIAN BUYERS!

Due to Italian Custom Regulations, we cannot send shoes to Italy

Returns, Refunds & Exchanges:

Jewelry Items:

The item is made of Swarovski rhinestones not by Swarovski. Please check your shipment immediately, it is your responsibility to make sure the item is in good condition before opening it. We cannot be held responsible later for damage of goods resulting from misuse or carelessness. Jewelry items are very delicate and should be treated as such. These items are designed to be accessories, and are subject to damage if mistreated. If by mistake, you should receive a wrong item, you will be able to determine this by looking at it through the closed plastic packaging. There is no need to open it. We will exchange this item if you leave it in its sealed packaging. If it is removed from the plastic it can no longer be exchanged. Damaged items can be only exchanged, no refunds, and must be in unopened packaging

Shoes & Boots:

Wigs:

Lingerie & Clothing:

Due to sanitary reasons, all sales are final. Should you receive a wrong size, style or color please contacts us by email within 3 days of receipt to make arrangements for an exchange. The returning item packaging cannot be written on, taped or marked in any other way. The item must not show any sign of wear. In order to determine that you have received a wrong style or color, you can simply look at the label or look at the item thru the sealed plastic packaging. Do not open it. Once it has been opened, it can no longer be returned. Other than that, all sales are final.

Other Items:

All sales are final unless you have received a wrong or damaged item. In this case please contact us by email within 3 days of receipt to make arrangements for a return with exchange. No refunds. The item must be returned with the original manufacturers' packaging, which cannot be written on, bend, taped or tampered with in any way.