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Sneak's Top 23 Frequently Asked Questions
1. Are Your Shoes Brand New And Authentic?
At authentic_sneaker_powerseller, all of our items are brand new and 100% authentic. Every single pair of shoes that we sell was hand selected and thoroughly inspected by Sneak himself. All of our items are of the highest quality and are in stock and ready to be shipped. Everything that we sell is shipped directly from the United States.
2. Do You Have Other Sizes, Styles, And Colors?
At authentic_sneaker_powerseller, we offer the largest selection of 100% authentic Nike shoes on ebay. All of our items are listed on ebay. We do not stock any items that are not listed. Sneak adds new listings to the store daily, so please check back regularly and often. If you would like to see all of Sneak's inventory, please visit www.sneakskicks.com. Thank you.
3. Are Your Prices Negotiable? Will You Accept A Lower Price For An Item?
At authentic_sneaker_powerseller, Sneak strives to stock our ebay store with incredible deals on incredible shoes. We price our items extremely competitively to ensure that you get the best possible deal. As such, our buy it now prices are firm, and are not negotiable.
4. Do You Sell In Bulk/Wholesale?
At authentic_sneaker_powerseller, we are happy to sell in bulk, but our prices are not negotiable. Sneak has sold in bulk to countless buyers located all over the world. Sneak supplies many international shops and websites with Nike shoes for resale. You could be next! If you would like to see all of Sneak's inventory, please visit www.sneakskicks.com. Thank you.
5. Will You End An Auction Early For Me?
Sneak does not believe in ending auctions early. As a buyer, Sneak knows how frustrating it can be to watch an item for a week or more, only to have the seller end the listing early without giving him opportunity to bid on it. Therefore, at authentic_sneaker_powerseller, we will not end listings early.
6. Do You Have Any More Pictures?
At authentic_sneaker_powerseller, we list our items with many high quality photographs. When taking the pics, Sneak strives to portray our shoes from all possible angles. This way our buyers know exactly what they are purchasing. Each of our listings contains six high quality photographs taken by Sneak himself. Once these pictures have been taken and the listings have been created, Sneak will not take additional pictures of the shoes.
7. Do You Accept Paypal, Money Orders, Personal Checks, Western Union, Or Bank Transfers?
At authentic_sneaker_powerseller, the only form of payment that we accept is Paypal. Paypal is fast, easy, secure, and free for buyers. Please send your paypal payments to jordygeller@aol.com. If you do not have a paypal account, it is very easy to create one. We do not accept money orders, personal checks, western union, or bank transfers.
8. How long do I have to pay for my item?
Payment for any item purchased from authentic_sneaker_powerseller is due within seven days from the end of the listing.
9. How Much Is Shipping?
Buyers located in the United States are charged $16 for the first item, and $8 for each additional item. Domestic packages are double-boxed and sent via UPS Ground and include Free Tracking and Insurance.
Buyers located in Canada are charged $32 for the first item, and $16 for each additional item. Packages sent to Canada are wrapped and shipped via USPS Express Mail and include Free Tracking.
Buyers located in International Locations are charged $44 for the first item, and $22 for each additional item. Packages sent to International Locations are wrapped and shipped via USPS Express Mail and include Free Tracking.
10. Do You Offer Shipping Discounts For Multiple Purchases?
Yes, at authentic_sneaker_powerseller, we are pleased to offer shipping discounts for multiple purchases. Shipping for additional items is half price! In order to receive the shipping discount, please pay for your items together.
11. Where Do You Ship To?
At authentic_sneaker_powerseller, we are pleased to offer worldwide shipping. In fact, nearly 25% of our shoes are sent to international buyers who are located all over the world. This means that wherever you are located, we are happy to ship to you! Sneak is not very well traveled, and it gives him great pleasure to send shoes to happy buyers located all over the world!
12. Do You Ship To Hawaii, Alaska, APO/FPO Military Addresses, and PO Boxes?
Yes, at authentic_sneaker_powerseller, we are happy to ship to buyers located in Hawaii, Alaska, APO/FPO Military addresses, and PO Boxes! Packages sent to these destinations are wrapped and shipped via USPS Priority Mail with free Delivery Confirmation. Buyers located in these destinations are charged $16 for the first item, and $8 for each additional item.
13. Do You Ship To Puerto Rico, Guam, Or Other US Territories?
Yes, at authentic_sneaker_powerseller, we are happy to ship to buyers located in Puerto Rico, Guam, and Other US Territories! Packages sent to these destinations are wrapped and shipped via USPS Priority Mail. Buyers located in these destinations are charged $16 for the first item, and $8 for each additional item.
14. Can You Ship My Item To An Alternate Address?
Yes, we are pleased to ship to any address that our buyers request! Often times buyers would like their shoes sent to their work address as opposed to their home address (or vice versa). Sometimes our buyers are on vacation and would like their shoes delivered to their hotel at a remote destination. And sometimes, our buyers are purchasing shoes as a gift for someone else and want the shoes sent to the gift recipient instead of to the purchaser. Sneak aims to please and will strive to grant any special request that you may have! Please make any special shipping requests at the time you place your order.
15. Are Your Shipping Rates And Methods Negotiable?
Shipping rates and methods are not negotiable. The shipping rates and methods used by Sneak were selected very carefully and can not be changed. All packages sent by Sneak are sent in a safe and secure manner with tracking. Consequently, Sneak will not compromise on his shipping and handling methods or rates.
16. Do You Allow Local Pick Ups?
No, local pick ups are not allowed. Unfortunately, Sneak does not have time to meet up with buyers because he is extremely busy photographing shoes, creating listings, answering emails, and wrapping and processing orders.
17. Will I Be Charged Customs Fees, Taxes, And Duties?
International buyers may be subject to customs fees, duties, and/or taxes. There is nothing we can do to avoid international buyers having to pay these fees. Please do not ask us to mark your item a gift or claim that it has a low value.
18. Can You Please Mark My Item A Gift And/Or Claim It Has A Low Value?
At authentic_sneaker_powerseller we can not mark items gifts or claim that they have low values. Please do not ask us to mark your item a gift or claim that it has a low value.
19. Did You Send My Item Yet?
At authentic_sneaker_powerseller, we believe in prompt and careful shipping and handling. Therefore, we believe in sending out items as quickly as possible. Orders are shipped out Monday through Friday, excluding all holidays. All orders are sent out within two business days of when payment has been received. All buyers are sent detailed tracking information to the email address associated with their paypal account.
20. When Will I Receive My Item?
Items are shipped out Monday through Friday, excluding all holidays. All orders are sent out within two business days of when payment has been received. All buyers are sent detailed tracking information to the email address associated with their paypal account.
Items shipped to the United States should arrive in ten days or less from the time that payment has been made. Generally items arrive a lot sooner than ten days, but items sent to addresses in the United States should never take more than ten days to arrive. If more than ten days has elapsed and you have not received your item, please email Sneak and he will look into it right away.
International items can take up to three weeks to arrive depending on customs and various import laws. Generally items arrive a lot sooner than three weeks, but items sent to International addresses should never take more than three weeks to arrive. If more than three weeks has elapsed and you have not received your item, please email Sneak and he will look into it right away.
21. What Is My Tracking Number?
All buyers are sent detailed tracking information to the email address associated with their paypal account. If you have misplaced your tracking number or did not receive the email, please email Sneak and he will look into it right away. Please make sure to include your name, address, and item number in your email as this will help Sneak locate your tracking number.
22. What Is Your Return/Exchange Policy?
At authentic_sneaker_powerseller, we are pleased to honor returns or exchanges for any item purchased from us. Returns and Exchanges must be made within seven days from the reciept of the item.
As for returns, if you are unhappy with your item for any reason at all, feel free to send it back to us. Upon receipt of the item, we will refund your paypal account 75% of the purchase price less all shipping and handling fees. Please be aware that we will not take back used shoes. In order to return shoes to us, they must be brand new and in their original box. When returning an item, please include a note with your name, address, item number, and reason for the return, and please send the shoes to:
Sneak 4055 Pacific Highway Suite B San Diego, California 92110
As for exchanges, we are happy to exchange unwanted items for any item in our store of equal or lesser value, as long as the buyer pays all the shipping and handling fees associated with the exchange. Please be aware that we will not take back used shoes. In order to exchange shoes for another pair, the shoes that you are sending back must be brand new and in their original box. When exchanging an item, please include a note with your name, address, item number, and reason for the exchange, along with the item number of the product that you wish to recieve. Please send the shoes to:
Sneak 4055 Pacific Highway Suite B San Diego, California 92110
23. Will These Shoes Fit Me?
All Nike shoes are sized the same. Below is a comprehensive International Size Conversion Table for all Mens, Womens, and Kids Nike Shoes.
MENS SHOES
US UK EUR CM
4 3.5 36 23
4.5 4 36.5 23.5
5 4.5 36.5 23.5
5.5 5 38 24
6 5.5 38.5 24
6.5 6 39 25.5
7 6 40 25
7.5 6.5 40.5 25.5
8 7 41 26
8.5 7.5 42 26.5
9 8 42.5 27
9.5 8.5 43 27.5
10 9 44 28
10.5 9.5 44.5 28.5
11 10 45 29
11.5 10.5 45.5 29.5
12 11 46 30
12.5 11.5 47 30.5
13 12 47.5 31
13.5 12.5 48 31.5
14 13 48.5 32
14.5 13.5 49 32.5
15 14 49.5 33
15.5 14.5 50 33.5
16 15 50.5 34
16.5 15.5 51 34.5
17 16 51.5 35
17.5 16.5 52 35.5
18 17 52.5 36
19 18 53.5 37
20 19 54.5 38
21 20 55.5 39
22 21 56.5 40
WOMENS SHOES
US UK EUR CM
5 2.5 35.5 22
5.5 3 36 2.5
6 3.5 36.5 23
6.5 4 37.5 23.5
7 4.5 38 24
7.5 5 38.5 24.5
8 5.5 39 25
8.5 6 40 26.5
9 6.5 40.5 26
9.5 7 41 26.5
10 7.5 42 27
10.5 8 42.5 27.5
11 8.5 43 28
11.5 9 44 28.5
12 9.5 44.5 29
12.5 10 45 29.5
13 10.5 45.5 30
13.5 11 46 30.5
14 11.5 47 31
14.5 12 47.5 31.5
15 12.5 48 32
15.5 13 48.5 32.5
16 13.5 49 33
KIDS SHOES (YOUTH/GRADESCHOOL)
US UK EUR CM
3.5 3 35.5 22.5
4 3.5 36 23
4.5 4 36.5 23.5
5 4.5 37.5 23.5
5.5 5 38 24
6 5.5 38.5 24
6.5 6 39 24.5
7 6 40 25
If you would like to see all of Sneak's inventory, please visit www.sneakskicks.com. Thank you.
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